Business Profile: Apple Honda

BARBARAELLEN KOCH PHOTO Director of business improvement Anne Marie Quaranta (from left), general manager William Fields, sales manager Tim Granito, Chief Honda, sales consultant Arlene Harrison, sales consultant Jeff Schepps and senior sales and service coordinator John Jay Morgan.

Owner(s): Irwin L. Garsten

Year established: 1959

Location: 1375 Old Country Road, Riverhead

Phone: 631-727-0555

Number of employees: 66

Family owned and operated, Apple Honda is a premier new and used Honda dealer serving Long Island where “we provide quality automobiles that our customers can afford,” according to owner Irwin L. Garsten, a winner of Time Magazine Quality Dealer award. Apple Honda has the highest customer loyalty index when compared to any other Honda dealer on Long Island.

Apple Honda lives up to its motto “Where Value and Great Prices Come Together!” A VIP rewards membership card is given to all customers. Apple Honda offers a free loaner car during major repair work, towing within Suffolk County, discounts on service menu items and accessories and free annual inspection.

The experienced and knowledgeable staff is dedicated to its customers and will answer all questions throughout the purchasing process and the duration of ownership. Apple’s auto technicians perform a detailed inspection on every used car, truck, SUV and van. The auto finance department will simplify the process of buying a car, and will work with multiple financial institutions to secure the lowest interest auto loan.

Apple Honda offers professional Honda car repair at its state-of-the-art service facility in Riverhead, where auto repair experts will diagnose the vehicle’s problem and make a repair as quickly as possible and have a stocked inventory of authentic Honda car parts to keep the vehicle running like new for many miles to come.

Its mission statement declares Apple Honda’s commitment “to exceed our customers’ expectations by providing total satisfaction through courteous service, value and a commitment to excellence.”

Sales: Monday-Thursday, 9 a.m.-8 p.m.; Friday-Saturday, 9 a.m.-6 p.m.; Sunday 11 a.m.-4 p.m.

Service/Parts: Monday-Saturday, 7:30 a.m.-4:30 p.m.