Business Profile: Burt’s Reliable

PHOTO COURTESY BURT'S RELIABLE Customer service representative Cathy Terry, sales representative Jack Becht, office manager Cindy Hilary, president John Romanelli, service coordinator Bernadette Taplin (front), service manager Mark Block (rear) and general manager Bob Ghosio.

Owner: John Romanelli

Year established: 1917

Location: 1515 Youngs Ave., Southold

Phone: 631-765-3767

Number of employees: 30

Burt’s Reliable is a full-service heating, plumbing and air conditioning provider offering installation, sales and service in all categories, with an effective coverage range from Southampton to Center Moriches, and Rocky Point to Orient Point.

In 2006 the company converted it’s entire operation to the sale, support and advocacy of renewable fuel products that can be easily adopted with no additional expense because they are 100% compatible with all existing equipment.

According to owner John Romanelli, “We wanted to make it easy and affordable for people to transition to renewable fuels, which is why we converted over to biofuels back in 2006. Our own Natural Heating Oil™ is a blend of old-fashioned #2 oil and biomass-based fuel that’s actually cleaner than Natural Gas and costs the same as regular oil. We’re way ahead of the rest of industry on this, and the response has been tremendous. The way we see it, especially with the new technologies that we’ll be introducing later this year, this really is a game changer.”

For air conditioning and purification, Burt’s offers central air conditioning and dehumidification products as well as HEPA filtration.

Plumbing services include everything from leak repair to full installation and conversion, including PEX piping, water filtration systems, public water hookups and solar hot water heaters.

Burt’s also offers comprehensive service contracts starting at $99 per year, 24-hour emergency service and a full range of pricing and budgeting plans.

Burt’s Reliable is open Monday through Friday from 8 a.m. to 4:30 p.m. They also offer 24-hour emergency service, which is available 365 days a year. Visit them online at