Business Profile: Riverhead Motors

09/09/2011 10:03 AM |

BARBARAELLEN KOCH PHOTO General manager Toyota Matt Baxter (from left), general manager Ford and Buick Tom Williams, owner Leo Sternlicht, sales manager Buick and GMC Jeff Pastor, sales manager Ford and Lincoln Steve Rothstein and owner Ted Lucki.

Owner(s): Leo Sternlicht and Ted Lucki

Year established: 1958

Location: 1419, 1423 and 1655 Old Country Road, Riverhead

Phone: 631-727-2200, 631-727-2271, 631-727-7722

Number of employees: 175

Riverhead Motors comprises Riverhead Ford/Lincoln/Mercury, Riverhead Buick/GMC and Riverhead Toyota Scion. Riverhead Lincoln/Mercury opened in 1958, and Ford was acquired in the 1970s. Toyota was added in 1994 and dealership owners Leo Sternlicht and Ted Lucki bought the Buick/GMC franchise in 2011.

Tom Williams, who’s been with Riverhead Motors for over 25 years, is general manager of both Riverhead Ford/Lincoln and Riverhead Buick/GMC. Steve Rothstein is sales manager at Ford, Jeff Pastor is sales manager at Buick/GMC and Matt Baxter is general manager at Riverhead Toyota, with Chris Wietz managing sales.

Riverhead Ford/Lincoln offers new Ford/Lincoln cars, trucks, SUVs and crossovers. Customers can visit the showroom or search the inventory online to see what’s on the lot, get new car pricing and free quotes or view the used car inventory, including certified pre-owned vehicles.

The Riverhead Buick/GMC sales department has one purpose: to exceed customers’ expectations from test drive to delivery. “Our professional sales team is committed to a no-pressure, high-integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away is the perfect one for you,” says Mr. Williams. Their online inventory of new and pre-owned vehicles is updated daily.

“Our service department offers the best in automotive service to our customers,” he continues. Their state-of-the-art facility features the most current diagnostic and repair equipment available, and highly skilled factory-trained technicians deliver efficient, quality vehicle care. They offer the same high-quality parts the vehicle was built with and keep a large inventory of certified parts in stock at all times.

Customers at Riverhead Toyota can enjoy a no-pressure sales experience. “Our mission is to treat every visitor like an honored guest in our home,” says Mr. Baxter. “Riverhead Toyota customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Toyota dealers to get the price they deserve.”

Riverhead Toyota is also among the premier New York dealers of used Toyotas and maintains a large inventory of quality used vehicles and Toyota certified used cars, which come with warranty and incentives. “At Riverhead Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen,” says sales manager Chris Wietz. To keep your Toyota running like new, a customer-friendly, state-of-the-art Toyota Service Center is maintained in Riverhead, where factory-certified technicians perform expert maintenance and repairs.

riverheadfordlm.com, riverheadbuickgmc.com, riverheadtoyota.com
Hours: Mon.-Thurs. 9 a.m.-6 p.m.; Fri., 9 a.m.-4 p.m.; Sat., 9 a.m.-5 p.m.; Sun., 11 a.m.-4 p.m.

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